DMS iTech Software Agent Deployment

You have received/accessed this link because your company has selected DMS iTech to provide IT support services. In order to provide the best possible service, we ask that you install a small agent application on the computer provided to you by your company. The purpose of this software is to ensure that your computer receives the latest security and reliability updates. If you have any questions or concerns about this tool, please contact [email protected].

Note: This tool is intended to be used only on corporate managed assets.  You do not need to run this tool against any personally owned computers.

Installation Instructions

Step 1

Note: You must have administrative permissions on your computer in order to complete this installation.  If you do receive a permissions error during installation, please contact us at [email protected].

Click the Download Agent Link to save the file to your computer.

 Step 2

Click on the downloaded file to execute it. You can find the download file on the bottom left or top right of your screen depending on your browser.  The file will look similar to one of the screens below:

Note: If you are uncertain of the validity of this application, please contact DMS iTech support at 1-877-488-6116 and we can assist.

 Step 3

Verify the publisher name is “NinjaOne LLC” and press Yes to accept the installation of the installer.

Step 4

The installation process will typically take less than 20 seconds during which point you will see the screen below

That’s it. No further action is required on your part.

If you have any questions about this process, please contact [email protected].